In this three-part Ask the Expert Series, we feature Bhavana Aitha, a senior nursing student at the University of Delaware who explores the reciprocal benefits of working as a simulated patient while helping her university use simulated patients. In this third part of the series, Bhavana talks about the impact of nurses.
By: Bhavana Aitha
Every day nurses impact the lives of patients. It’s a simple truth. When people are asked about their hospital stay, they almost always will say, “Oh yes, they treated me well. I had a really good nurse.” Most people admitted to a hospital are going through a tough time, one of toughest of their lives. Besides having physical pain, the hospital experience itself tends to make people feel helpless and weak.
As providers, it is part of our job to enlist hope. We have a strong influence on how our patients feel about themselves. And for that reason, they will remember us for years to come.
I carried feelings of guilt back with me to the States. For months, I asked myself what else I could have done to change the situation. I didn’t want my patient to have only traumatic memories of her special day, which should have been a day of celebration for the birth of her first child. It is the duty of medical professionals to be educators, supporters, and, most importantly, empathizers for patients. I was angry at the midwife for not fulfilling his duty and angry at myself for being unable to fulfill mine.
For my simulation with the graduate nursing students, I played a victim of domestic abuse, 14 weeks pregnant. My boyfriend had “slapped me around” on several occasions, even “accidentally dragging me by his truck” during an argument. He had slammed the driver’s door, started the truck, and put it in gear, reportedly without realizing that my dress was caught in the car door. I was coming in to discuss prenatal care and the possibility of future OBGYN appointments. The goal of this simulation was to get the graduate nursing students to ask difficult questions about physical abuse and discuss the possibility of my moving to a domestic violence shelter.
While playing this pregnant woman, I felt a rush of vulnerability and worthlessness. I wanted so badly to get out of my situation, but I couldn’t because I felt hopeless. All I wanted was for someone to tell me that I had options and to know that there was someone who would do everything in her power to help me. I wanted to hear that someone cared. One student told me what I needed to hear, that she was incredibly sorry I was going through such a difficult time and she would do everything to try and get me out of this horrible situation. She said the words (and I remember them distinctly), “You are not alone.” I immediately felt a sense of hope and the possibility of a bright future for my baby. Just having someone’s presence, knowing that she cared, made me feel much less vulnerable than I did before.
This simulation made me think back to the woman my classmate and I cared for in Africa. I realized that even though we were not able to physically help our patient, we were there for her in a way that no one else was. I started to feel less guilty about not being able to do much because I realized that we had been able to do something. My classmate and I gave her the sense that she was not alone. Sometimes that is all that patients need to know to ultimately feel cared for. It was because of this simulation experience that I was able to realize this in such an effective way.
Our care is specialized. With every decision we make, we affect our patients in one way or another. This is often forgotten as we tend to neglect to realize how much of a difference we can make in our patients’ lives. The beauty of this career is the time we get to spend with our patients. Doctors, pharmacists, physician assistants, social workers, and other providers don’t spend nearly as much time at the bedside as we do. They rely on our patient-provider connection beyond all other assessments and data measurements to create a comprehensive plan of care. We are the ones who bring the patient’s voice to the process of decision-making by the health care team. We matter. And most of all, we matter for our patients. They rely on our help to feel less vulnerable. Even though it sometimes may seem as if we can’t do much for our patients, our sincere presence counts. If our patients know that they are in our thoughts, that is a step forward in the right direction.
I am so beyond grateful for all of the simulation experiences I have had as a nursing student and patient actor. They have taught me many important lessons beyond the textbook definitions of communication and empathy. They have taught me the importance of empathy, how little things can make a huge difference, and the great impact we have as nurses in the field of medicine. The future of simulation education is bright. I hope that we can move toward a more interactive experience for nursing students, so that they can touch, feel, and think everything that their future patients will touch, feel, and think. After all, putting yourself in someone else’s shoes is the best way to learn. Being a patient actor has definitely helped me become a better nurse. I feel better prepared for my future and only hope the same for graduate and undergraduate nursing students to come.
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